Easy to use Learning Management System | TrustRadius

Overall Satisfaction with Skilljar Customer Education Software

Use Cases and Deployment Scope

Use it for hosting online training programs and certifications for customers, partners and internal users.

Pros and Cons

Pros

Easy to use admin interface
Easy to build and publish courses
Good implementation services

Cons

Reporting needs to be improved
Salesforce integration could be more robust
Needs to have a better User Interface for different types of course surveys

Usability

7

Easy to use admin interface and templates.

Support Rating

7

Easy to use admin interface and templates.

Return on Investment

Improved scalability
Faster product adoption with certification offerings

Key Insights

Do you think Skilljar by Gainsight delivers good value for the price?

Yes

Are you happy with Skilljar by Gainsight's feature set?

Yes

Did Skilljar by Gainsight live up to sales and marketing promises?

Yes

Did implementation of Skilljar by Gainsight go as expected?

Yes

Would you buy Skilljar by Gainsight again?

Yes

Alternatives Considered

Docebo Learning Suite

Skilljar is easier to implement and maintain at scale. Needs to have better reporting and analytics

Other Software Used

Credly, Articulate 360, Camtasia

Likelihood to Recommend

If you need customized and automated reporting it is not a good fit.

Comments

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Jennifer Gish
(Vendor Representative) commented 3 years ago
Thank you for sharing your feedback! I would love to discuss the needs you have around reporting. We have some analytics and reporting features we are working on right now that are currently in beta testing. Would you like to be a part of this testing? We would love to get your feedback to ensure we are meeting your needs. Please email me at jennifer.raphael@skilljar.com if you are interested!