Good communication solution for any company
April 23, 2021
Good communication solution for any company
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype for Business (formerly Lync)
Skype for Business has been used to internal communication via text message and also as a replacement of other VoIP services. People commonly use it to set up meetings, making use of a bunch of features such as screen sharing, video conference or simple call conferences. Use of this tool ended up in budget savings and improvement of communication, which implicates productivity gains.
- Ability to create contacts and manage them in groups, or add whole Distribution Lists from MS Exchange to make communication with the teams.
- Ability to quickly make calls with groups or people rather than using traditional phone plans or expensive VoIP's.
- Ability to share whole screen with participants of the meetings or share specific contents, such just a power point presentation, which is good for privacy.
- It can sound like a silly comment, but emoticons change climate of conversations among the teams. So in my book Skype could have more emoticons and GIFs.
- OneDrive could be more integrated with Skype. However we know that Microsoft has implemented a tool called MS Teams, which seems to be an upgrade over Skype for Business.
- Productivity gains.
- Assertive communication.
- Budget savings.
Microsoft Teams is the evolution and Microsoft is offering this new tool for their customers. It integrates more with other Microsoft products and provides a new concept of having everything ready for the worker in a single place, like visualization of projects, tasks, shared files in a single place. Skype is still a feasible solution to be applied, if the focus point is really on internal communications only. Skype for Business has a positive point against Microsoft Teams in regards to the alerts balloon when a new message comes. In Microsoft Teams, a balloon pops up for every message when you're not using it (you can change the settings to disable everything). While in Skype, just the first message pops up and then the icon starts blinking. The same doesn't happen in Teams and sometimes you might miss conversations if you disable all balloons.
Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?
Yes
Are you happy with Skype for Business, now part of Microsoft Teams's feature set?
Yes
Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Skype for Business, now part of Microsoft Teams go as expected?
Yes
Would you buy Skype for Business, now part of Microsoft Teams again?
Yes