Don't be a Slacker with Office Communication
July 22, 2016

Don't be a Slacker with Office Communication

John Dezember | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

The Communications (formerly Marketing) Department uses Slack to quickly exchange ideas and files on current projects. We previously used a combination of email, instant messaging, text messaging, hollering across the office, phone calls, and inter-office mail to communicate - Slack has replaced all of these! While most of our messages are 1-to-1, we do have weekly group discussions and our director will send broadcast messages that affect everyone.
  • High Availability - As our communication hub, it is important that the service is always on; Slack is always on!
  • Nice Apps - The Slack website is nice, but the desktop and mobile apps are top-notch and get frequent updates with new features.
  • Approachable Design - Clean lines, great use of color, and only showing options that you need right then make Slack easy for anyone to use.
  • The emoji in the selection box are too small.
  • The free version is great for most groups, including ours. So, just considering the time investment to get it set up (very short), I'd say that Slack has had a very positive impact.
I have only learned about similar/competing services after we started using Slack, but have not even visited the websites of those others.
Slack is great for collaboration - between just a couple people or large teams/companies. Use it to plan a birthday party or to develop a year-long multi-channel marketing plan with input from stakeholders across the world.

Slack Feature Ratings

Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
9
Device sync
Not Rated