Overall Satisfaction with Slate for Advancement
In my role, I use Slate for Advancement every day. As an organization this is the CRM that we use to store and manage all of our Alumni, donors, friends of the college, and more. We have everything from personal information, to giving history, we have reports and lists that we run daily. Slate for Advancement is very customizable, which is a problem we had with our last CRM. Every day we continue to learn new things that Slate can do, and Slate is constantly updating the software based on customer feedback.
- Amazing community support
- You don't have to be a huge tech person to use Slate for Advancement
- Just about everything can be customized to meet your needs
- When I started the training wasn't super detailed (2 yrs ago)
- If you submit a service desk ticket sometimes the response time isn't great
- Events
- Communications
- Project management
- Reports
- Data collection
- Forms
- We have saved so much money as an institution!
- Our calling program for Giving Tuesday costs us less than $90 for over 3,000 calls (previously $10k+)
- Cancelled our DocuSign contract
- Cancelled our crowdfunding software contract
Slate for Advancement was more customizable, there is more community support, less expensive both overall and they don't overcharge you for phone calls and texts (if I remember correctly, they charge the customer what they are charged for each phone call or text). Overall, Slate for Advancement was the more innovative option. We switched from Banner to Slate for Advancement, with Banner we constantly had to create workarounds for what we wanted to do with the software, we no longer have to do that. If we dream it, Slate for Advancement can most likely do it.
Do you think Slate for Advancement delivers good value for the price?
Yes
Are you happy with Slate for Advancement's feature set?
Yes
Did Slate for Advancement live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slate for Advancement go as expected?
I wasn't involved with the implementation phase
Would you buy Slate for Advancement again?
Yes
Using Slate for Advancement
30 - In Slate for Advancement all but 3 users are "front end" users, meaning they are the ones that are looking up things in Slate for Advancement, they are requesting reports and data. They are the driving factor in who gets entered and what information about the constituent gets entered. The other 3 users are the builders, the fixer-uppers, you want it - we build it.
3 - M - he's the one that is the coder, he builds portals and does the fancy things that make my brain hurt.
Q - she runs the events, communications, and workflows.
Me - I do the reports, data clean up, and project management.
All three of us for the most part can pick up where the others are, but we also have our specialties and the things we like to do.
Q - she runs the events, communications, and workflows.
Me - I do the reports, data clean up, and project management.
All three of us for the most part can pick up where the others are, but we also have our specialties and the things we like to do.
- It stores all of our data
- Communication to our constituents
- Reporting of our KPI's
- We were able to build webpages for crowdfunding allowing us to save money
- We were able to automate a number of processes
- We built an automated process that replaced our need for DocuSign
- We've talked about using it as a grants database
- We are looking to enhance our events process, with new badge printing