My honest Review about Smartlook
September 03, 2018
My honest Review about Smartlook
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
I use Smartlook on my online store which is affiliated to my Blog. It has helped me to see the issues and difficulties that visitors had while visiting my online shop and hence enabled me to fix it
- Ability to record visitors' journies from the landing page to the very time they leave my page
- Records events and heat maps hence enabling you to know your most visited page on the store
- It also made it easy for me to decipher what problems my store had and to fix it
- I would prefer that they explain their terms more, I found it difficult to configure the events part
- I have been able to fix the issues I noticed that people had while visiting. Like a visitor who kept on clicking on a picture, I had on my online shop thinking it was a product. I had to go and source for a similar product to list on my store
- It also helped me to provide a second means of payment on my online store as I saw that a customer bounced off when they could not use the only payment system I was using.
- I was able to monitor my Google Ads to see that they were working well, as I saw the different places from which customers visited my store
Smartlook is better because it gives you a free option if you are not able to pay. It may not be comprehensive but it's better than not using it at all.