Nearly perfect !
February 24, 2022
Nearly perfect !
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
Overall Satisfaction with Splashtop Enterprise
Love this product, so much more flexible and easy to use for our use cases than other products we reviewed. I appreciated being able to contact the team and develop a custom license for our use, without us needing to be a huge organization. Found the team very approachable and responsive to both commercial and support-related issues. Our use case involved Unattended Android devices, where I found that sometimes the pace of change by Google / Android meant that this valuable selling point for Splashtop sometimes struggled with information, advice, and solution tweaks that could keep up, but in general, I would definitely recommend Splashtop as a remote support platform
- Responsive communciation
- Flexibility with Licensing
- Ease of deployment
- Support for Unattended ( Android) devices
- License structures support small businesses with per technician license rather than per endpoint
No concerns at all
We were able to deploy very quickly using Teamviewer to migrate to Splashtop seamlessly !!
Yes - Teamviewer - licence inflexibility became cost prohibitive, plus difficulty in obtaining personal support
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes