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GlobalSearch helped our AP nightmare
Updated December 19, 2023

GlobalSearch helped our AP nightmare

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Square 9 Softworks

We are utilizing Square 9 GlobalSearch to aid in the process of changing our Accounts Payable process from fully manual to almost fully automated. This has freed up our Accounts payable personnel to work on other projects outside of their normal roles, along with freeing up resources that we can use for other projects as well.
  • document management
  • customer service
  • communication
  • Some odd UI choices is all I can think of
  • accuracy
  • free up resources
  • free up work hours
We've used the accounts payable automation process extensively, along with the data extraction the whole process provides.
The main thing we liked was the ease of use of GlobalSearch. Also, the people doing the demo were able to answer somewhat technical questions without having to get back to us a day later from one of their more technical people.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

I can only speak to what I've been exposed to with Square 9. That is utilizing the document management system and the AP process automation as well. From these two items, our AP process is leaps and bounds more efficient and accurate, to the point we've began pulling older invoices in just to catch issues from the past.