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Stripe is Right for Startups and SMBs
May 23, 2018

Stripe is Right for Startups and SMBs

Natasia Malaihollo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

Our startup company operates an online SaaS business that depends on Stripe to process our monthly subscription services payments and renewals. We integrated Stripe's API into our online web platform, where our end-users then sign-up and pay. Stripe provides the credit card payment form, processes the payments for us, direct deposits the payments into our bank account every few days, and also sends follow-ups to users that have failed payments.
  • Credit card processing interface and experience for customers
  • Processes transactions smoothly
  • Easy integration with our own tool
  • More clarification around failed payments and reasoning---also, would be nice if Stripe showed us what efforts they've taken to follow-up with our end-users regarding failed payments
  • The fee per payment processed is a little high
  • Easier navigation of customer base and more features within dashboard to see sales/revenue
Stripe is well-suited for startup companies and small businesses that want a simple and trusted solution to capture credit card information and process payments. It is very out-of-the-box. The API for Stripe can be easily integrated into any web-based application and live within an hour. It does become pricey as you generate more volume in sales.

Overall Satisfaction Continued

  • Makes managing our monthly subscription payments very easy
  • Follows up with failed credit card transactions, taking away the burden on us to do it
  • Customer can easily pay for our services from within our application
Stripe is much more intuitive for new small businesses like ours. It makes it easy to set-up, manage, and grow your business. It's also very easy to add new products and services that you want to sell on your website. Stripe also has plug-ins with other softwares, such as Xero, making it easy to track all of your revenue.