Great tool to use with CRMhttps://www.trustradius.com/contact-centerTenfoldUnspecified6.9711012018-04-20T20:03:26.757Z
April 20, 2018
Great tool to use with CRM
Score 10 out of 101
Overall Satisfaction with Tenfold
We use Tenfold for call management. Able to utilize directly with our CRM system.
- Great customer service.
- Easy to set up.
- Able to keep notes directly onto the pop up which imports them directly to CRM.
- Reliable since it has not shut down on our team.
- There are a few glitches every now and then. The previous call may pop up instead of having a real-time caller.
- If a bit more information on the client could integrate into the pop up that would be great.