Overall Satisfaction with Tenfold
We use Tenfold for call management. Able to utilize directly with our CRM system.
- Great customer service.
- Easy to set up.
- Able to keep notes directly onto the pop up which imports them directly to CRM.
- Reliable since it has not shut down on our team.
- There are a few glitches every now and then. The previous call may pop up instead of having a real-time caller.
- If a bit more information on the client could integrate into the pop up that would be great.
- Able to track calls and return them.
- You can set reminders to call.
Goes great with this CRM system. Have not really tried other services.