Success with Text-Em-All
July 13, 2023

Success with Text-Em-All

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

We run a day program for adults with disabilities. There are often schedule changes, events, etc. which we have to inform the families about. We also need to inform staff of government requirements, trainings, etc. We have 200 employees and more than 200 clients. Reaching all these people in a timely manner with announcements, sometimes last-minute and emergency announcements drained our staff time. Text-Em-All solves that problem. Some of our clients and staff don't have texting. So the flexibility to make phone calls as well is a valuable resource for us.

Pros

  • Reach clients and staff
  • report who has not been reach and who has been reached
  • send response calls or texts to me

Cons

  • For me it would be better if the contact list can be sorted by last name
  • Pretty easy for me to use because I am busy with so many other thigs.
  • Time savings reaching out to our groups
  • Can be used by different departments who set up separate groups to contact
It has been outstanding in helping me use mass texting (and calling) to reach our contacts with emergency notifications.
We know exactly who was reached and who wasn't, who has rejected calls and texts. That is valuable because we can search who was not reached and contact them separately. And all of this happens within minutes of the text or call going out. That is a tremendous advangage.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Microsoft Office
It is well-suited for our environment dealing with people with disabilities because of the option of both text and voice calls.

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