Text-Em-All review
July 22, 2023
Text-Em-All review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Text-Em-All
We use Text-Em-All to communicate with food pantry recipients about when food is available for pickup or when they will receive food delivery. Setting up a text or call is very easy, and it's nice to have the option of transferring the call to a staff member if there are questions or issues.
- uploading recipient list
- message library
- as functions are added, finding the option you need can be challenging
- user interface could be more simple
- being able to easily contact only some of our large database when needed
- the ability to schedule calls or texts in advance
- calls allow us to reach senior recipients without smartphones
- we were using volunteers to make calls previously, which took hours. now this takes minutes to contact an ever increasing list.
Do you think Text-Em-All delivers good value for the price?
Yes
Are you happy with Text-Em-All's feature set?
Yes
Did Text-Em-All live up to sales and marketing promises?
Yes
Did implementation of Text-Em-All go as expected?
Yes
Would you buy Text-Em-All again?
Yes