Good system to streamline the AP process
July 03, 2023

Good system to streamline the AP process

Keith Sullenberger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing

Overall Satisfaction with Tipalti

for my department specifically, we use Tipalti to process and pay incoming invoices from multiple vendors. We have an establish approval chain for all invoices and larger purchases require a higher level of approval. We also use it as a repository for to locate past invoices. Our specific use case is that we generally pay our shipping companies for equipment movements. Then, we will use the invoice to send the cost onto our clients whom we support with the equipment that we shipped. In the past it has been challenging to keep track of all of our shipping costs and to know exactly how to break down the costs per client.
  • Streamlines the approval process of invoices
  • Allows for easy filtering and reporting per vendor
  • Easily allows for notifications and alerting for users
  • Searching keywords within invoices, instead of just searching by invoice # or similar
  • The system has helped us to organize shipping invoices and bill our customers correctly, resulting in significant financial recovery.
  • Better visibility for leadership on overall costs and impact of purchasing
Very easy to use. Would enjoy a couple additional features: 1) better search function to find details contained within the PDF/Invoices. 2) being able to download the PDF after approval from within the portal.
The system has automated the way we receive invoices from vendors, how we approve and how we view the dollar amounts that are being spent on different functions within the business.

The system has also helped us eliminate confusing and risky forms of communication. We previously sent many invoices via email and slack and frequently had issues of making sure it made its way to AP. This system has streamlined all of the process.
I have not used another system similar to Tipalti.

Do you think Tipalti delivers good value for the price?

Not sure

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

I wasn't involved with the implementation phase

Would you buy Tipalti again?

Yes

The software seems to solve our company's use case very well. We are a mid-size company with multiple departments making a wide range of purchases from various vendors. Each department has its own leadership and approvers of purchases, so Tipalti does a great job at delivering an easy system for approval. I cannot speak for our finance team, but I would imagine that this process has saved them countless hours and helps to streamline and organize the invoicing process.

Tipalti Feature Ratings

Automated Accounts Payable Processes
Not Rated
Vendor Management
Not Rated
Tax Form Preparation
Not Rated
Customizable Approval Policies
9
Financial Document Management
Not Rated
Payment Status Tracking
9
Payment Audit Trail
10
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
9