Great for complicated coding and approvers-lists
July 03, 2023
Great for complicated coding and approvers-lists
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Invoice Processing
- Payments
- PO Management (Approve)
Overall Satisfaction with Tipalti
My organization switched from BILL to Tipalti last year and I have been really impressed with its functionality. We have a lot of different employees who are involved in our approval process and being able to add as many approver-only users and have them approve via email is very convenient and helpful. We are also thrilled that the PDF support for each invoice is automatically uploaded via the sync into our ERP. It makes it easier for our dashboard users to view the invoices coded to their departments. We also appreciate the ability to prompt approvers who have not completed their approval. It is also very helpful that the different email notifications come from different emails because we can filter very easily to locate specific information. This is SUPER helpful for accounting staff who receive the majority of the emails. The OCR is very helpful and easily codes our invoices based on previous coding. Tipalti easily integrates with our ERP and all of the additional coding dimensions we have.
- PDF sync in to ERP
- OCR codes invoices based on previous examples and learns as it goes
- Invoices that are sent back to AP have an audit strand that keeps track of changes
- Most vendors manage their own payment information, meaning your team isn't managing banking information for vendors to process epayments
- The automatic payment system takes too long (i.e. invoices have to be ready a full week before payment would go out) and it doesn't allow for an emergency fund of cash to be held in the Tipalti account for last minute invoices that need to be processed faster
- Would love to see a feature that automatically codes an invoice to the first day in the open month for invoices that are synchronized AFTER a month is closed in the ERP, invoices don't sync until they are fully approved which means you have to manually check for any invoices sitting in approvals before closing out fiscal periods in ERP
- Allow staff to fix sync failures within Tipalti and then re-sync to ERP as opposed to having to manually edit within ERP
- Walking vendors through their payment portal is time consuming
- Two-way communications with ERP for vendor list. If my organization has to pay a vendor with a different form of payment first and then uses Tipalti second, it creates a duplicate vendor, that is very frustrating
- Time saved coding invoices
- Payments are scheduled in large batches
- Saves staffs' time for approvals via email instead of logging in to a portal
This platform has saved us time on coding invoices because the OCR learns over time how invoices are coded. It saves staff time for approving because they don't have to log in to a separate platform. The finance team can easily re-send reminders to staff who haven't approved their invoices.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
Yes
Did implementation of Tipalti go as expected?
Yes
Would you buy Tipalti again?
Yes