Implemented twice, for different use cases, and was great each time!
July 07, 2023

Implemented twice, for different use cases, and was great each time!

Alison Kubinski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing
  • Payments

Overall Satisfaction with Tipalti

We use Tipalti to process payouts to suppliers in our marketplace. The reason we identified Tipalti, vs. other marketplace payout products, is that our supplier base includes international vendors that required foreign payouts, and our industry follows a fairly traditional accounts payable flow (estimate, purchase order, invoice, payment) so wouldn't be quick to adopt a tech-forward marketplace payout provider. I knew of Tipalti after having implemented it previously at a larger D2C company, and I was impressed with their ability to provide an extremely cost-effective platform for our early-stage (Seed) startup - but I also know that when we start to scale, they are the right partner to do that with. I would recommend looking into Tipalti at any business size, and especially if you run Netsuite - they are a preferred partner and the implementation to Netsuite is SO easy, you don't need any engineers.
  • Payouts, including international
  • Controls around approvals and payments
  • Integration with multiple systems at the same time
  • Sleaker auto-approvals for small teams
  • Improve vendor onboarding, especially around compliance
  • PO to invoice matching reduces manual labor and saves headcount
Generally, Tipalti is easy to set up and use. There are some processes that require an extra click or two, especially for small companies with lean teams, but the controls and efficiencies around vendor onboarding and global payouts definitely make up for it.
Supplier onboarding is well-controlled and very efficient now, this is a huge win for time saving and peace of mind. Processing payouts is also very efficient - no more manual entry and potential fat-fingering a number.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

Yes

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

Tipalti is very well suited for small, medium, or even large businesses that run Netsuite and want to automate their payables process. Integration to Netsuite is super easy, and the controls within Tipalti are easy to understand and set up. One challenge I had in the past is that PO matching is either on or off, and you can't customize the types of procurement that would require it - so in a company where POs are required for direct procurement but not for indirect procurement, you have to turn on PO match for the whole company, and build workflow workarounds to navigate all the "exceptions" for indirect procurement.

Tipalti Feature Ratings

Automated Accounts Payable Processes
9
Vendor Management
9
Tax Form Preparation
Not Rated
Customizable Approval Policies
10
Financial Document Management
10
Payment Status Tracking
9
Payment Audit Trail
9
Duplicate Bill Detection
9
Advanced OCR
9
Electronic Funds Transfer
10