Good Product!
April 13, 2024
Good Product!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
We use TOPdesk for notifications from coworkers in the hospital. When they have problems or a wish for the hospital patient information system, they go to a portal and make a notification. We work as a functional manager to make sure that the notifications are picked up until we solve the problem of having an answer we close the notification. That’s how we use TOPdesk.
- It’s structured, so you don’t have to search for things you need.
- It’s great to have the possibility to make your OWN priority.
- When a notification is over the due date, it gets a red color, so you can see what is necessary to pick up first.
- It would have been easier if the people whom you share the notification with also got the email, instead of only the name of the person who makes the notification.
- It is very sufficient.
We’ve had a small presentation of a new product, but it won’t be as good as TOPdesk.
Do you think TOPdesk delivers good value for the price?
Not sure
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes