Honest Review
August 17, 2021
Honest Review
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Totango is being used by our success and onboarding department. It is used to keep CSMs organized and with time management. It is used to track customer touchpoints and also as a tool of who to reach out to next.
- Track touchpoints
- Customer info
- Reporting
- Insights
- Ease of use
- Increases the lifetime value of customers
- Saves CSMs time
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
No
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes