Overall Satisfaction with Cision Communications Cloud
Its used to help our clients see how their PR has been received in the market, where and when it was used and the resulting audience we reached.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
- Its fairly comprehensive, love the dashboard.
- Its easy to use, and easy to follow
- The issues have been on the backend. There have been many issues with the results not being appropriate for the client. Its not been entirely "bankable". In other words, the results are somewhat questionable.
- The people I have worked with are nice, but I don't believe that they have understood what the issues have been.
- The accounting department has been a mess... missing my payments, issuing invoices 6 months late, just a mess.
I looked into a number of other systems... nothing as good as Cision Communications Cloud (TrendKite)*! However... I have signed on with Cision.