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Cision Communications Cloud Review
July 30, 2019

Cision Communications Cloud Review

Suzanne Brose | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

Cision Communications Cloud (TrendKite)* is being used by our whole organization, specifically from team members who work on and lead public relations accounts. Our client focus is hospitality and travel. Cision Communications Cloud allows us to monitor digital coverage and client's share of voice. We create monthly reports that are shared with our clients.
*[This review was written near the time Cision acquired TrendKite. TrendKite is now part of the Cision Communications Cloud.]
  • Share of Voice comparision
  • Visual, interactive reports
  • Digital media monitoring
  • The monitoring parameters, it should be more user friendly to input "not" search words and terms, versus leaning on the customer support.
Media and share of voice monitoring and interactive reports are all great functions.

Transition from TrendKite to Cision Communications Cloud

Quick online support in the chat rooms and RAJ is the best ever.