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No Surprises with TriNet
November 10, 2017

No Surprises with TriNet

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is good at finding the answers to the questions that come up. They may not have the answers right away, but they do a good job of finding out the answers and getting back to us. TriNet has helped us to remain compliant across the board with our HR processes.
I would rate their usability higher if I didn't have issues with the website. I can only access the PAYROLL ENTRY if I close out my entire browser (Internet Explorer) and restart it. That is a bit frustrating. I also would like to see a search feature for accessing benefits and other questions. Otherwise, the website is easy to use.
We use TriNet across our US organization to manage benefits and payroll. TriNet also helps us with compliance issues that arise with our business being in many different states.
  • Helps us to understand different state regulations in regards to compliance.
  • Manages our payroll and necessary deductions.
  • Works with our employees to address individual needs like short-term disability questions, healthcare benefits, and leave.
  • I have issues with their website logging me out when I try to access the Payroll screen. This has only happened since switching to the new version.
  • I would like to have the ability to remain logged in longer than 45 minutes.
  • TriNet has helped us with our compliance issues across the board.
  • TriNet has been good about handling state tax issues that arise with our business being in many different states.
  • TriNet has helped us with HR questions that arise.
  • Insperity and Namely
TriNet was very upfront about their costs. There were no surprises when it came to the services we were billed for. The value we received for the price seemed better than what their competitors offered.
TriNet is well suited to handle different requirements when it comes to state laws for leave, benefits, PTO, etc. We have benefited from their knowledge and it's nice to have one contact person to go to when questions arise.

TriNet Feature Ratings

9.0
Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
6
Employee recognition
6
Asset Management ()
Not Rated
6.7
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated