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Only TriNet!
Updated July 16, 2020

Only TriNet!

Karen Cabral | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We have been using TriNet since we started our start-up Jan Medical. For a small start-up TriNet has been a valuable asset. Having access to a large pool of insurance benefits for our group to choose from and processing payroll along with reports has been great.
  • Being able to complete payroll ahead of time and having Trinet grab the information on the date it is due is a great tool. Being a small company sometimes it is difficult to process on the exact day.
  • Having access to our representative to answer HR questions so I do not need to continuously go to updated classes is also valuble.
  • Having the employees have access to online check-stubes and W2 for the entire time they have worked for the company is a benefit.
  • Notices in advance for open enrollment is a benefit for all employees.
  • In almost all cases the response for questions asked and things needed has been quick.
  • I have to deal with management from another state that is one of our investors and at times the questions or items they needed were not able to be answered through Trinet but I do not believe this was Trinet's fault.
  • My consultant/representative is wonderful and very quick to respond and helpful.
Having access 24/7 to the website to employees information, pay, check stubs, benefits, etc. is very helpful. Having access to someone on the phone to answer questions is also helpful.
The website is easy to manuver and run reports.
  • Trinet has definitely helps with time spent on administrative tasks. I spend a lot less time having Trinet then if I did not have them.
  • Payroll is the best so I do not have to do this function either.
I have looked at company's that only do payroll and that does not work for me. I like the all inclusive that Trinet offers.
It is a must for a small start up. Insurance, payroll, keeping track of everything is absolutely wonderful.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
Not Rated
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
10
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

3 - Administration and Management


1 - Just one, we are a small company
  • Human Resources
  • Payroll
  • Reports
  • Legal issues
  • Partnership
  • Minimum wage laws for my area
  • Wide choice of benefit packages
  • None at this point
The service representative always returns my emails and phone calls immediately when I have questions.

Evaluating TriNet and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
For a small business it is the best
I have not checked for a very long time but with all the start up company's I have helped, we have always used Trinet.

TriNet Implementation

Trinet was easy as I recall. The President and I were able to set everything up and get started right away.
  • Implemented in-house
  • It has been so long I do not remember

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
They helped with a separation agreement that I could not have done without them.

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Hiring forms
  • Payroll
  • Payroll reports
  • Creating my own forms
Yes, but I don't use it