Trinet Feedback
January 31, 2019

Trinet Feedback

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is used for benefits administration, payroll, workers comp, and overall HR strategy.

Pros

  • Payroll -- ease of use
  • Benefits -- robust choices
  • Compliance -- always ahead of the curve to stay compliant with HR laws

Cons

  • UX/UI could use an update (Most of my team has made this comment to me)
  • Allow contractors to have some light functionality (compliance videos)
  • More HR related training opportunities for appropriate people in HR departments
Both our Human Capital Partner and Client Success Partner are very quick to respond to emails, and resolve any issues quickly and smoothly. It's helpful having them part of the "team" for any HR related matters that need to be addressed.
I think its pretty straightforward (they recently updated their "Passport" portal) and its much more user-friendly.
  • Benefit offering has improved significantly
  • HR Compliance has improved -- we are notified well in advance of any new laws that we need to be aware of and make changes for
  • Payroll reporting is much improved
TotalHR -- TriNet had a much better benefits offering and was more appropriate for us given the size we had become.
TriNet is great when you want a more robust benefits offering for employees, as well as assistance around HR compliance. Not sure at what point it becomes less appropriate, but I think at a certain size, you may need an internal department to manage all these functions.

TriNet Feature Ratings

6.9
Employee demographic data
8
Employment history
5
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
7.0
Approval workflow
7
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
7
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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