Item: TriNet
Rating: 8
Author: Verified User

Overall Satisfaction with TriNet

Use Cases and Deployment Scope

TriNet is being used across the whole company. It serves as our PEO administering payroll, benefits, and limited HR responsibilities. TriNet is the PEO we have been using for about seven years and it allows our small company to obtain a wide variety of health benefits for our employees, which allows us to stay competitive with larger on-line media companies.

Pros and Cons

Pros

Payroll processing
On-boarding and off-boarding employees
Numerous health benefit plans available for staff to choose from

Cons

Making sure emails are sent to both of the administrators, some emails are only received by one of the parties
Changes to the dashboard, currently the new dashboard doesn't run the custom reports, so I have to use the old dashboard to run the custom reports

Support Rating

Our client rep has always been very helpful and quick to address our issues. Especially getting custom reports built so that our quarterly and annual reporting is simplified.

Usability

The dashboards are easy to maneuver. Custom reports are easy to find in the old dashboard (will continue to use the old dashboard for this until the new Workforce Analytics can support the custom reports).

Return on Investment

TriNet has improved our payroll processing time and efficiency
TriNet has been a useful tool when we encounter unique or difficult layoff situations

Alternatives Considered

None - we were using TriNet when I started with the company.

Likelihood to Recommend

Ease of on-boarding and off-boarding employees. Ease of dashboard use for both employees and administrators. TriNet has created several custom reports, which has saved me precious time for quarterly and annual reporting.

TriNet Feature Ratings

Comments

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Assistant Controller's view of TriNet