Overall Satisfaction with TrustRadius for Vendors
TrustRadius provides support not only on their site but during searches as well. Their seasonal badges help in social media platforms, and the insights help in understanding how our products are doing in the market. Their CSMs are very supportive and provide solutions as early as possible without any hassle. My overall experience with TrustRadius has been good; I just get a little confused between the legacy portal and the new vendor portal. That's something I am learning, so that's all.
- Badges & Awards
- Insights on product page
- CSM Support
- Switch between legacy and new vendor
- Positive: Better insights
I share TrustRadius's intent data with the PMMs; we have yet to utilize some of that.
Due to TrustRadisu's review richness, we better understand how the product is doing in the market, whether people are visiting the page, and whether there are reviews or we need to source more reviews.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TrustRadius for Vendors go as expected?
I wasn't involved with the implementation phase
Would you buy TrustRadius for Vendors again?
Yes