A beautiful way to collect beautiful data
Overall Satisfaction with Typeform
We use Typeform both internally and externally. Externally, our customer success team uses it to collect information from our partners before we get to the implementation stage to learn about their training process and product configuration. Inside our org we use Typeform to share information on deals closed to both Accounts Receivable and to customer success. Marketing has also used it to collect webinar registrations (in combination with Zapier).
Pros
- Data collection
- Low price
- Collaboration
- Logic Flows
- Good user experience
- No training
- Sharing
- Customization
Cons
- Plug in/API access
- Saves us a LOT of time
- Looks professional
- Data easy to share for speed/ease
- Customers don't have questions about surveys now
Google Forms looks blah and works blah. Doesn't have the Zapier integration and isn't a great UX for the end user like Typeform has. As well, it has less question types and lacks customization to the extent Typeform has. No reason to go with it, Typeform beats it in every aspect. Google doesn't have the time to focus on a free tool like Google Forms.
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