A beautiful way to collect beautiful data
Matthew Gardner | TrustRadius Reviewer
Updated January 18, 2020

A beautiful way to collect beautiful data

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Typeform

We use Typeform both internally and externally. Externally, our customer success team uses it to collect information from our partners before we get to the implementation stage to learn about their training process and product configuration. Inside our org we use Typeform to share information on deals closed to both Accounts Receivable and to customer success. Marketing has also used it to collect webinar registrations (in combination with Zapier).
  • Data collection
  • Low price
  • Collaboration
  • Logic Flows
  • Good user experience
  • No training
  • Sharing
  • Customization
  • Plug in/API access
  • Saves us a LOT of time
  • Looks professional
  • Data easy to share for speed/ease
  • Customers don't have questions about surveys now
Google Forms looks blah and works blah. Doesn't have the Zapier integration and isn't a great UX for the end user like Typeform has. As well, it has less question types and lacks customization to the extent Typeform has. No reason to go with it, Typeform beats it in every aspect. Google doesn't have the time to focus on a free tool like Google Forms.
  • Employee Surveys
  • Customer Surveys
  • Research Studies
Typeform is amazing for any type of data collection. We have used it successfully for:

  • Employee surveys
  • Customer information collection
  • Potential customer surveys
  • Swag order collection (i.e. size, address)
  • Internal sharing as part of pass off processes
  • Webinar registrations
I wish it had a native API or plug-ins that were easy to use but it works well with Zapier.

Typeform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
8
Question design help
Not Rated
Multiple question types
10
Survey logic flexibility
8
Response tracking
10
Data export
10
Standard reports
10
Custom reports
Not Rated
Analytics
10
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
10
Compliance
10