If you want to start working with RPA, this is your solution.
February 07, 2019
If you want to start working with RPA, this is your solution.
Score 9 out of 10
Vetted Review
Overall Satisfaction with UiPath Enterprise RPA Platform
Professional services using UiPath Enterprise RPA Platform are being sold for every company sector (consultancy). The RPA solution is developed and distributed along every company division (organized by sector). I find two main challenges: 1. Finding competent consultants to develop processes in the platform. Because it is a new technology and it has a lot of market opportunities here in Spain, consultancy firms are struggling to pay high salaries for junior consultants. 2. Moving forward with a client once a pilot is implemented. Companies with no experience in RPA are afraid to move forward with more ambitious projects.
- UiPath Academy: It allows consultants to get trained on their own path, without a big investment.
- Pre-Sales: When being asked for technical issues from clients, the presales team was very quick and accurate in their response.
- Customer support: When we open a ticket for an issue, we get a fast and accurate response. They follow up on the issue until it is cleared up.
- License model: It's hard to understand the difference between an attended and unattended robot, apart from the orchestrator. It's not easy to understand if we can use a robot without a studio and license conditions are not very clear.
- Very specific technical details for the server needed for the orchestrator, very expensive hardware (for initial stages).
- It has allowed us to sell professional services and resell licenses.
UiPath Enterprise RPA Platform has better customer service and training materials.