Automate Your HR & Payroll with UKG Pro.
November 14, 2023
Automate Your HR & Payroll with UKG Pro.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
We use UKG Pro for HR, Timekeeping, and Payroll. We moved from using three separate products to UKG in order to streamline.
- UKG Pro has allowed us to better automate our payroll processing.
- UKG Pro has helped us become a more paper-free organization.
- UKG Pro allows us to customize the solution to meet our growing and evolving business needs.
- As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
- As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
- As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
- Payroll processing time has decreased without the need to transfer data from multiple sources.
- Recruiting and onboarding are no longer manual, paper-driven processes.
- Self-service capabilities in UKG Pro have led to increased employee engagement.
We've moved all of our recruiting and onboarding into UKG Pro, as well as Leave of Absence tracking. The reduction in manual entries to spreadsheets has been a wonderful benefit to the automation. We're working toward replacing all of our spreadsheets and paper processes with workflows within UKG Pro.
UKG Pro has been my "baby" since we first implemented it. My personal employee engagement has greatly increased as I've learned more about the system, digging in and finding ways to configure it to best benefit our company. As we continue to utilize more of the functionality within UKG Pro, our time expenditures decrease and productivity increases.
We made it through the entire implementation process with Paylocity before finding out that the system could not handle our mileage tracking and reimbursements for our company vehicles. We moved to UKG Pro less than two years later, as we needed one unified system for Payroll, HR, and Timekeeping.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
No
Would you buy UKG Pro again?
Yes