Item: UKG Pro
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use it company-wide. We use it for employees to clock in and out, recruiting/onboarding, perception surveys, performance management: reviews, and a place to house employee documents.

Pros and Cons

We have always had great support. If we ever open a ticket they always seem to be addressed quickly and everyone is very friendly and helpful.
Generating reports through BI.
Always updating the software to new and improved applications.

Sometimes UTA "breaks" and weird things happen and we have no idea why.
Benefits Prime is something we introduced to our company last year. It's been a nightmare and if we knew what we know now, we wouldn't have implemented it.

Return on Investment

Cost/Time Savings
Ability to manage most HR activities in one platform
Reduce paper

Alternatives Considered

I have not used any other HRIS software to compare UKG Pro to.

Everything seems to be pretty speedy when first using it, but if I am running reports or flipping back and forth from employee profiles, it tends to lock up and I have to log out and log back in for it to run speedily again.

Support Rating

UKG Pro support has always been very friendly and helpful whenever have to open a case.

Likelihood to Recommend

Great for Recruiting. We enjoy how we create job postings and send offer letters, being able to keep that history in our system. Perception surveys have helped our company immensely in reviewing where we need improvement and hearing what our employees need help with/enjoy working with our company.

UKG Pro is a Great HRIS Sytem

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Performance

Support Rating

Likelihood to Recommend

UKG Pro Feature Ratings