UKG Lifer
April 22, 2021
UKG Lifer
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
We utilize UKG Pro for a multitude of things. It is our HCM system and used as our source of all employee information. We utilize payroll, reporting, tracking of licenses, benefit administration, etc. within UKG. It helps keep employee records/information together in one system and we have multiple APIs set up to share information to other systems within the organization.
- Reporting
- Benefit administration
- Human capital management
- Payroll
- Better performance management.
- TOA: It's not beneficial to companies that work on billable hours.
- UKG is known for launching new products before fully vetting them. Focus on making it 100% right the first time before launching to users.
- Increased reporting and analytics.
- Decrease in external payroll costs.
I've had multiple experiences where I was trying to create a complicated report and Support sat on the phone with me and walked me through how to set it up and taught me what I needed to know for the future. I appreciate that so much more than having someone just create it for me.