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Ready for a change!
April 19, 2021

Ready for a change!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use this throughout our whole organization. Problems we have are mostly with Time and Attendance.
  • Gives you ample notice of releases so you can review and be ready for them.
  • Onboarding - we would like to see employee numbers implemented right when they are moved from Recruiting to Onboarding.
  • UTA- lots of things they make you put in a custom for instead of standard delivered.
  • Recruiting- would love to see where you can post in more than 1 city instead of creating multiple reqs for that.
  • It is nice to use one platform for it all, but it definitely could use some work.
We can't edit events unless we use IE, get errors on scheduled report if they have scheduled maintenance during that time frame.
BI Support takes forever to get a response.
When we switched over from Recruitment to Recruiting, they had a plan in place and it was a nice walk through process.
Tech tickets take a long time to hear back on, so that is frustrating.

UKG Pro Feature Ratings

6.5
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
6
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
6.0
New hire portal
6
Manager tracking tools
6
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
5.7
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
5
Notifications and Alerts
5