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Robust Software just make sure you know what you are doing.
October 26, 2023

Robust Software just make sure you know what you are doing.

Kim Baker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready

We use UKG Ready for Payroll, Human Resources, Recruiting, Time, and Accruals. The great thing about UKG is that it easy to customize to your situation. The problem is if it is not set up properly it can be hard to track down why. The only area that is difficult is the recruiting module. It is not user friendly for applicants. We use it to post jobs to Indeed, but then have to make changes on the Indeed site. We also use ZipRecruiter and it is not integrated. It is clunky to have applicants go directly into Kronos to apply and there is a significant drop off percentage if you sent applicants directly to Kronos.
  • Easy to Customize.
  • Customer Support is usually quick to respond.
  • Lots of training opportunities.
  • The Recruiting Module is not applicant-friendly.
  • Too easy to customize. Not enough questions are asked when making changes to make sure what you need is being accomplished.
  • Unknown
This is not a very intuitive software. I have used several other programs and this was not easy to learn.
Unknown. I have not done an integration.

Do you think UKG Ready delivers good value for the price?

Not sure

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Ready go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Ready again?

No

Make sure whoever is on your implementation team fully understands your company policies, payroll, and HR law.

UKG Ready Feature Ratings

8.3
Employee demographic data
10
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.3
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
9.0
Update personal information
8
View job history
Not Rated
View company policy documentation
10
Not Rated
Tracking of all physical assets
Not Rated
7.5
Report builder
7
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
4.5
Job Requisition Management
3
Company Website Posting
6
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UKG Ready

140 - Payroll, HR, IT.
3 - Payroll, HR, IT.
  • Payroll
  • Human Resources.
  • Better recruiting module.
conversion is not fun

Using UKG Ready

ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • Payroll processing.
  • Just about everything.
Yes - it is not optimized to use on a phone