UltiPro is a Pro
Updated August 22, 2017

UltiPro is a Pro

Cathleen Sorrentino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

12

Modules Used

  • HR, Payroll, Benefits

Overall Satisfaction with UltiPro

Right now we are using UltiPro basically for human resources and processing payroll and benefits. Last year we converted to SaaS and we want to expand our utilization to the whole company. We are in the process of extending the software to hiring managers, managers and eventually all of the employees. We have been using UltiPro for 15 years as a company for payroll processing and want to start using it in a greater capacity.
  • They keep up to date with all of the laws and updates in the ever changing world of payroll and human resources.
  • They are generally helpful in resolving problems and errors.
  • UltiPro does try to encompass a lot of the complexity of the HR/Payroll processes within their software.
  • They can be expensive and sometimes "nickel and dime" you for any little change.
  • In the past [we] had a lot of problems with upgrades, but now that we are on SaaS that problem has gotten better.
It is designed to take the process from the applications through to the hiring processes and eventually to the payroll system and benefits. They also have many "add on" products which I believe can be incorporated throughout the process, such as, Onboarding and Talent Management. Thus, I believe UltiPro's software could be utilized basically as far as the company would like to take it and ultimately depending on the company's resources.

UKG Pro Feature Ratings

Employee demographic data
6
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
7
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
7
Duplicate Candidate Prevention
5
Applicant Tracking
6
Notifications and Alerts
Not Rated

Using UltiPro

Ulti has good usability but sometimes due to the complexity of HR and Payroll it's a little harder to figure out how to actually get the task done.
However, Ulti does have good support and documentation.

Integrating UltiPro