Universal Connectivity is knowledgeable, responsive, and customer focused
December 01, 2021

Universal Connectivity is knowledgeable, responsive, and customer focused

Jim Sener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Universal Connectivity

We were struggling with moving from landlines, mobile phones, and desk phones and needed a more flexible option for our team. Universal Connectivity consulted with us and helped us select the right solution for our needs. The VOIP solution works great--we have in-office, remote, and hybrid employees and we are able to connect with all of them easily--with video conferencing and calls.
  • They know the latest communication technology
  • They recommended the best solution for our needs
  • They reply quickly to questions about connecting vendors and clients
  • I wish I could use them at home!
  • On call
  • Replies promptly
  • Makes technology easy to understand
  • The VOIP saved us time and money over landlines
  • Soft phones allow the team to take calls anywhere, anytime
  • Team communication is simple and painless now

Do you think Universal Connectivity delivers good value for the price?

Yes

Are you happy with Universal Connectivity's feature set?

Yes

Did Universal Connectivity live up to sales and marketing promises?

Yes

Did implementation of Universal Connectivity go as expected?

Yes

Would you buy Universal Connectivity again?

Yes

Microsoft 365 (formerly Office 365), Zoom, Airtable
Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that.