Company with a complicated use tax calculation
October 29, 2019

Company with a complicated use tax calculation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Vertex Indirect Tax O Series

Overall Satisfaction with Vertex

We use Vertex O Series for consumer use tax calculation along with Oracle ERP system. We are on Vertex O Series Version 6.0 and planning to upgrade to Version 9.0 next year. We use Vertex O Series in procurement and AP. Oracle EBS does not have a functionality to calculate consumer use tax and Vertex has helped us to fix the issue.

  • Tax Assist in Vertex O Series is the best tool to help with custom interface functionality.
  • Tax Area ID assignment in Vertex O Series does work pretty well.
  • Ability to create custom tax drivers in Vertex O Series is great functionality to automate consumer use tax.
  • Tax Area IDs get locked for transaction in ERP system when the Tax Area ID are expired for a jurisdiction, if Vertex had a way to update the Tax Area ID on a transaction it would help.
  • Need more standard reports
  • It's very helpful with consumer use tax calculation for our business.
  • Data from Vertex O Series is helpful with Vertex tax returns.
  • Product Features
  • Product Usability
  • Product Reputation
Vertex O Series application is very robust and flexible.
  • We use Vertex O Series for estimating use tax in procurement application.
Product configurability is very simple and easy to understand.
We had one DR year where we missed copying a file from Production server to DR server, and we were not able to start the application but Vertex support helped to find the issue and fixed it to start the application.
  • Oracle EBS
  • Vertex Returns

Vertex Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Not Rated
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management