Webex App is the best Collab product EVER
November 04, 2021

Webex App is the best Collab product EVER

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App is being used by my company as a primary softphone and collaboration application. We use the application to quickly collaborate with other users, teams, etc. What I love most about the product is that when there's an issue, we're able to quickly resolve it by getting the user to send their analytics to us. That way we don't have to be on the user's computer, holding up their time. We're able to simply assist from a distance.
  • Collaborate with teams and other departments to to create and build ideas.
  • Integrate calling solutions that allow fast communications.
  • Sometimes the user experience can be a little cumbersome, especially with users who have a learning deficiency with technology.
  • Sometimes icons or words can overlap.
  • There are no negative impacts. Everything is positive.
I support the product and it just works. I never have to call Cisco for anything. If I can't figure it out, I do have Cisco staff on hand that quickly assist me.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

The user experience is top-notch. I have to support different platforms, and there are no changes. Some products require different setup.
It's well suited because it can do any and everything that's required and more. Other applications, which I won't name, try to imitate all that greatness that Webex is, but hasn't had a chance to do it as Webex is always innovating and changing.

Webex App Feature Ratings

Task Management
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10