WebEx App single platform for Communication.
February 23, 2023

WebEx App single platform for Communication.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

I am an admin for WebEx App as well as a user. It is our primary client for communication within the company for messages, meetings and calling.
  • One stop shop for all your messaging, meetings and calling needs
  • It paves the way to eliminate the most archaic method of communication using emails
  • the most efficient way to collaborate and communicate amongst teams/company.
  • WebEx should allow mobile phones with eSIM to be used as a WebEx device seamlessly integrated
  • seamless integration of OnPrem and WebEx Cloud as a single redundant hybrid solution. Failure of one or the other would be invisible to the end user for all calling features and services. ZeroImpactSolution
  • USB or a device to convert Big Screen TV's into WebEx device for WFH workforce
  • we are a more efficient organization with the expedited method of communication
  • Customers have earned our trust w/ the level of support we are able to provide with the ability to pulll in resources to address outages to issues customers find critical.
first and only tool have used , more end user focused which makes it easier to use. ...its like handing a 6 year old an iPhone and Droid phone, 9/10 will pick the iPhone...WebEx is the iPhone in the communication market.
the support is very prompt on so many levels. within minutes.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

its like using an iPhone over a Droid phone....9/10 will pick WebEx
Collaborating w/ my team mates, other teams and being able to add them to a meeting on the fly to help resolve customer issues is huge. the efficiency in resolving customer issues has been invaluable.

Webex App Feature Ratings

Task Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
9
Visual planning tools
Not Rated
Chat
10
Notifications
Not Rated
Discussions
10
Surveys
7
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
10
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated