Webex app is the new way of healthy collaboration
December 13, 2023

Webex app is the new way of healthy collaboration

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Webex App

We use Webex App for collaboration with internal as well as other organization colleagues who are whitelisted. It is very useful for having chats, calls and also attending meetings. We also use file share feature which is very useful. The Webex App has a very rich feature base which fulfils todays modern working styles.
  • Screen sharing and screen zooming for others who are seeing it.
  • Live translation and transcripts
  • Call recording
  • We would like to see and download meeting attendance from the Webex App for each of our meetings attended.
  • Call recording files access on the Webex App would be great.
  • Ability to record and set custom greetings to be heard by callers when Webex App user is not available/out of office, etc.
  • Collaboration increased effectively with happy employees.
  • Excitement about work.
  • Less time spent on discussions.
  • Webex Meetings
  • Webex App
  • Webex Calling
Secured access for users from both in office and out of office. An app that is reliable and able to handle dynamic traffic load and having presence all over the world. Support system should good and timely resolution should be available. Customization as per organization needs to cater all types of users and use cases.
Vast variety of features and readiness to customize the solution as per the business had a very good impact on streamlining hybrid work solutions. Less time was invested in streamlining hybrid work and more time was available to do the main business and focus on the same. Security and access control available.
Ease of collaboration and strong communication which helped in faster work completion and understandings.
Webex App seems to be more robust and stable as compared to MS Teams. The appearance is more executive. The support system is also strong.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App has a very executive appearance and enriched with modern day features like live translation, transcripts. It is more than a messaging app and combines the messaging, presence, calling and meetings. It is more than this and is a complete collaboration package. More features keep on coming and our feedback is also considered to develop this app collectively.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
Not Rated
Visual planning tools
Not Rated
Chat
8
Notifications
8
Discussions
8
Surveys
Not Rated
Internal knowledgebase
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
7
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated