Has some catching up to do with Microsoft
December 06, 2023
Has some catching up to do with Microsoft
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex App was our next step from Jabber to provide collaboration across the business. We used the collaboration features to quickly spin up teams to resolve issues and brainstorm together. This is also our softphone platform, which helped us completely move away from desk phones.
- Chat
- Presence
- Screen Sharing
- Interface
- Speed
- Advanced call features
- Positive impacts on collaboration
- Early into deployment users found it difficult to navigate
- There was an overlap from Jabber, to Webex App, to Teams that was confusing
- Webex Meetings
- Webex Calling
Isn't as intuitive and doesn't integrate into 365 like MS Teams does.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
No
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
No