Webex Meetings is a great tool
April 22, 2022

Webex Meetings is a great tool

Monica Viviana Tello Tovar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

For the time I have been using this tool, the only issues we have faced sometimes are sound issues. Some people can't get the sound activated just by connecting and they need to drop off and join again to be able to activate their sound.
I have not used the video so much, but the sharing content has worked pretty well always.
It is a very useful tool to engage people outside of the company, so it is the best option for the implementation meetings when I need to get providers and customers on the same bridge.
  • Mettings with customers
  • Meetings with providers
  • Sharing contend (whole screen or just one application)
  • Audio connection at first (sometimes fail)
  • Assigning somebody else as host (could be really useful)
Both tools worked well.
Vs Webex I think:

Teams: Does not allow to provide the control to somebody out of the company. And it is pretty useful. It does not allow recording meetings if it is not scheduled.

Zoom: Works pretty well, it accomplished almost all the features required, but it does not look pretty professional.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

If I need a bridge to allow the control of the sharing screen to somebody else outside of the company, it could be remote support, so my provider is on-site, but my specialist is working remotely, it is the perfect tool.
If my meeting or activity is just with people from my own company, I could use another tool.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
8
Confidential attendee list
8