Great Idea needs better implementation
December 05, 2023
Great Idea needs better implementation
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Meetings
We use it for everything to meeting catchups to all hands conferences. It has been providing us high quality meetings at a very large scale. It also integrates well into our call center.
- Large Scale All Hands Meetings
- Quick catchups with users in the call center using different license types
- Being able to set up meetings with external users
- Web UI, there are way too may places to manage users
- API versions, pulling data from one cisco system to another is a massive painpoint
- Integration with on prem AD
- Having to call up Cisco to up the default resolution from 720p to 1080p
- Webex Meetings overheats basically all our laptops. they aren't low spec either i5 12th gen minimum we have had to roll out laptop cooling to heavy Webex Meetings users
- Positive. Even with all the options available, it organically becomes the main platform among staff
- We spend so much time setting up Cisco accounts and settings for all the platforms rather then it pulling from active directory
- The large cost of devices
- Webex Meetings
- Webex Events
- Cisco Webex Room Series
Licensing and integration with Contact center
- Slack and Microsoft Teams
Teams is higher quality, the others are easier to set up.
Do you think Webex Meetings delivers good value for the price?
No
Are you happy with Webex Meetings's feature set?
No
Did Webex Meetings live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Meetings go as expected?
No
Would you buy Webex Meetings again?
Yes