WebPT has been a great platform for our CAH PT department.
December 07, 2022

WebPT has been a great platform for our CAH PT department.

Kate Farmer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Home Exercise Program
  • Analytics
  • Outcomes/MIPS

Overall Satisfaction with WebPT

Our EMR for the PT department integrates with the hospital/RHC Athena EMR. Athena does not have an operational EMR for physical therapy. If I wanted to start from scratch with Athena that was an option that I did not choose. I went with WebPT because they were willing to integrate with our facilities EMR Athena.

Pros

  • Daily notes
  • Initial evaluations
  • Scheduling
  • Appointment reminders

Cons

  • HOME EXERCISE PROGRAM
  • INCLUDING MEDICARE ADVANTAGE PROGRAMS TO ALIGN WITH MEDICARE (10 VISIT RULE; THRESHOLD)
  • VISIBLE ALERTS TO PT AND FRONT OFFICE STAFF FOR PATIENTS WHO HAVE NOT BEEN IN FOR A MONTH.
  • Able to use our outcomes, satisfaction, and goals met for quality measurements for our department and how we compare nationally.
  • Able to improve productivity with analytic measurements.
  • Assists with reaching patient's goals.
Great for Medicare, but misses the boat with Medicare Advantage plans. Not sure why the Medicare rules cannot be applied to Medicare Advantage plans. This and Medicaid are areas where we miss the 10th visit and monitor the threshold for KX modifiers.
Again all the hospital/RHC EMRs have poor to no physical therapy EMR platforms. WebPT was willing to work with us to integrate with Athena for our billing.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

It works well for our outpatient clinic: scheduling, documentation, and billing. Does not work for inpatient/swing bed documentation.

Comments

More Reviews of WebPT