WebPT Review
June 05, 2023

WebPT Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Online Scheduling

Overall Satisfaction with WebPT

We are a busy physical therapy/chiropractic office and we utilize WebPT for all our scheduling needs, medical record documentation and storage. Prior to WebPT we were still using paper charts and scheduling on a calendar. The EMR system has really made scheduling a breeze and it is much easier to access patients' charts versus digging through a ton of old papers.
  • Scheduling
  • Documentation
  • Document storage
  • Editing credit card payments
  • Being able to delete a duplicate chart
  • Issue with the text reminders
  • Improved productivity
  • Increased patient retention
  • Easier to track patient payments which in turn decreased the amount of statements we would have to send out at the end of the month
Because we were using paper charts before WebPT has really just helped us organize everything and the ability to have everything in one spot had been very helpful
Again being able to easily access a patients chart with all the notes and documents from previous visits has helped a lot when we have a returning patient come in.
I haven’t used any other EMR systems

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

WebPT is a great tool for our business the only time we have issues is when the website crashes in the middle of the business day. It can really affect everything cause we are unable to schedule patients, input payments, document in cases, and so on.