WhatsApp Business Is Not Only Communication But Also Business Solution Tool"
November 04, 2021

WhatsApp Business Is Not Only Communication But Also Business Solution Tool"

Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WhatsApp Business

We shaped external and internal communication easily with the WhatsApp Business in our whole organization. Its features are extremely beneficial, and small businesses, like ours, frequently make use of them. When compared to the standard/regular WhatsApp, the WhatsApp Business edition has a few key differences. Intuitive usability meets innovative productivity in this software package. On the surface, the two applications appear to be nearly identical. But the Business app has a “B,” which is a speech bubble. We’ll know we are talking to a business because it lists us as a corporate account. It offers clients peace of mind knowing they are dealing with a reputable business. The company’s profiles are available on the site and serve additional details. For the sake of convenience, we can implement directions and include our address and location on this page. In terms of hours and summaries, WhatsApp Business lends us an excellent overview of our business.
  • Sending files is as simple as emailing and getting a quick response from the recipient. API support, as is notification management based on timing.
  • Incoming message responses are automatically and quickly processed. Unique features include speed and practicality, which are uncommon in similar tools and allow for a more personalized and efficient benefit for the customer.
  • Complete the sketch with a focus on business efficiency and the ease of boosting and removing users.
  • It is used to direct questions about anyone in the departments or individuals within the company.
  • Including important information like an address, website, email, working hours, and activity segment is necessary for companies to provide professional work.
  • Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
  • Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
  • It's possible to improve API support and extract the application's satisfaction index.
  • We have a high level of business efficiency, and we can properly support our clients.
  • Management of user communities is simplified, and teams can connect easily.
  • Assembling teams for each project and communicating accurately and swiftly.
  • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
  • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
  • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
WhatsApp Business is a great tool for businesses, which is why so many people use it. Many options are available, including video calling, calling, and the ability to set up automatic alerts for important events. Business users will find that WhatsApp is more than just a messaging app. In our company, it allows us to set up groups and to organize our contacts. We can use it on our cell phones and computers, which increases our efficiency and swiftness even further.

Do you think WhatsApp Business delivers good value for the price?

Yes

Are you happy with WhatsApp Business's feature set?

Yes

Did WhatsApp Business live up to sales and marketing promises?

Yes

Did implementation of WhatsApp Business go as expected?

Yes

Would you buy WhatsApp Business again?

Yes

WhatsApp Business web function is useful for typing information directly on the computer rather than the phone. WhatsApp Business gives access to the API to developers so they can incorporate it into their applications and services. Suppose we can get a fast response from customers through casual conversations. It’s great for immediate contact; as a bonus, it’s the best way to keep track of conversations with clients and else. It equipped WhatsApp Business Messenger with all the tools for managing a business. It is, however, equally effective.