Item: Clari Copilot
Rating: 10
Author: Verified User

Overall Satisfaction with Wingman

Use Cases and Deployment Scope

We use Wingman to record our sales calls, analyze sales to customer engagement and create actionable items that deliver a higher sales volume. There is no more trying to say the right thing when we can automatically present the right words to the salesperson. This data is then funneled to our outside sales team to verify engagement and make sure we are providing the best value, but also customer service that we can.

Pros and Cons

Pros

Wingman offers real-time coaching about what the customer is saying and what you SHOULD be saying to close more deals.
Wingman allows us the ability to collaborate through a number of integrations.
We can do Call Playback to analyze calls, and provide better training.

Cons

I think that a benefit would be to integrate with some ERPs to provide real-time customer quotes, sales, and revenue details.

Return on Investment

Improved Sales Performance and Customer Loyalty

Key Insights

Do you think Clari Copilot delivers good value for the price?

Yes

Are you happy with Clari Copilot's feature set?

Yes

Did Clari Copilot live up to sales and marketing promises?

Yes

Did implementation of Clari Copilot go as expected?

Yes

Would you buy Clari Copilot again?

Yes

Other Software Used

Sage 50cloud Accounting, QuickBooks Desktop Enterprise, QuickBooks Desktop Premier, QuickBooksPOS, Deputy, BambooHR, Salesforce CMS, Slack, Adobe PhotoShop, Adobe Illustrator CC, Microsoft Excel, Microsoft Windows

Likelihood to Recommend

If you have any type of sales position where people are taking calls from customers, Wingman is an invaluable asset. It can help guide your team to provide a better experience for the customer, feel more confident in the message they are delivering, and ultimately close more sales than ever before.

Comments

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Excellent for Sales Development Teams!