Workfront evaluation
Updated October 13, 2019

Workfront evaluation

Amy Sternin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used across the IT organization for tracking and managing all IT efforts that require more than 80 hours of work. A few additional departments have implemented Workfront with varying success for groups of < 20 users to track business type products. The problem it addresses is that all projects are contained in one central location, with the ability for both IT and business stakeholders and management to be able to easily view project status and progress.
  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
  • The visibility of the projects has enabled the business and IT executives to better prioritize potential projects as well as evaluate the success of existing projects.
  • Not really a significant positive and no real negative impact.
The products seemed comparable. However, the sales team was very responsive from Workfront, and since we were looking to make a decision quickly, their engagement helped sway us to Workfront.
Customers that do not use an agile methodology would find Workfront a decent tool. It is especially helpful for larger IT groups and companies that want to have visibility to projects both for IT staff as well as business users. For a company that wants sophisticated dashboards, Workfront is not very impressive in that area.

Adobe Workfront Feature Ratings

Task Management
Resource Management
Gantt Charts
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Not Rated
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Project & financial reporting