Item: Wrike
Rating: 8
Author: Nicholas Martin

Use Cases and Deployment Scope

Wrike is used as our company's primary repository for documenting and managing e-learning course launches. As a former Delivery Manager, I was responsible for working with/collaborating with assorted parties across the org (Instructional Design, Recruitment, and our Administrative team) to delegate tasks, complete course project milestones, as well as submit forms/tickets to assorted partners as part of our course preparation and course launch process. From there, information in each course delivery project workspace was regularly updated (release of specific week's materials, grading, etc., as well as reporting course errors and change requests). The process was then easily repeated with each course launch, as templates were generated and re-used across multiple courses.

I also used Wrike for onboarding and training purposes for my other role within the org, completing assigned tasks and using assorted views to assess by when specific materials, forms, and other items needed to be completed. While I no longer function as a Delivery Manager, I regularly utilize this tool to review course-specific content (release weeks, assigned parties for courses - instructors, coaches, grading team members - and other time-specific elements) to support my client experience team.

Pros and Cons

Task assignment and management
Template generation
Form generation and submission

At times, tasks within task groups can be easily lost if working on an overly cumbersome project. Maintaining clean and simple project templates and assorted spaces will greatly aid in this.

Return on Investment

This tool/platform has allowed our organization to easily replicate the course planning and launching process (especially so when working with a number of different university partners); hence, we're able to efficiently manage multiple course delivery projects simultaneously, allowing for multiple launches each week/month/fiscal quarter with relative ease.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Airtable, Google Drive, Redash

Likelihood to Recommend

Any type of project, program, or long-term campaign, and in situations in which said efforts are regularly duplicated, would be greatly benefitted by the use of Wrike. The platform is fairly intuitive, and as noted elsewhere, if project spaces are regularly maintained/kept up-to-date, and user materials are organized in accessible and easily navigable ways, the tool will provide individuals with an easy workflow for accomplishing any number of endeavors rather than producing administrative headaches.

Project Management Staple

Overall Satisfaction with Wrike