Item: Wrike
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We're a global Marketing department that has had a hard time collaborating together, coordinating marketing efforts, and tracking work. Cue Wrike. We have been using Wrike for a few years now to put in requests with service teams (content, graphics, etc.), for setting up marketing campaigns, and better collaborate with each other. We use it to cross tag work across various different teams.

Pros and Cons

Contextual collaboration - bringing people from different teams in together and having them know exactly what their contribution needs to be
Proofing/reviewing work - approval and proofing features are extremely helpful especially when we expect this from folks who aren't in Wrike
Creating plans for repetitive work - otherwise called blueprints, we can create these templates and trigger them to get started on projects and tasks
Request forms - capturing details of requests and connecting folks with the right team(s) to get the work done

Automations - while they constantly improve this, there are still some basic automation capabilities that I'd love to see within Wrike
Messy - it can get rather messy, especially when working with thousands of tasks

Return on Investment

Better organization of tasks
Giving oversight to upcoming deliverables, especially with calendars
Getting work out quicker

Alternatives Considered

Jira Software

I have a soft spot for Jira since I used it for 5 years (compared to Wrike that I've been using for about 6 months now). The automation is a lot more intuitive and complex on Jira and allows for more potential compared to Wrike. I was given a good comparison of the two: Wrike is like Jira for marketers.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Likelihood to Recommend

Wrike is best suited for working among different teams. It connects them rather nicely and allows for each team to have their own Spaces, folders, etc. Their customer support is extremely responsive and always answer in a timely fashion. Wrike is best suited for teams who receive a lot of requests, work with repetitive tasks, etc.

I would have said that Wrike is best suited for teamwork and less suited for personal work, but that would be a lie. There's a personal space where users can keep track of their own work, deliverables, reminders, etc.

Collaborating Better Together

Overall Satisfaction with Wrike