Affordable, Shockingly Limited By Their Own Development Choices
Updated July 17, 2023

Affordable, Shockingly Limited By Their Own Development Choices

Ryan Freeman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero to track our financial activity for three companies. The international banking integrations are very helpful for managing companies in Canada and the USA. Due to some basic functionality lacking in the billing tools, we use Freshbooks for invoicing and rely on integration between the platforms to keep billing up to date.
  • Bank rec is really easy and forgiving when correcting a mistake.
  • Basic financial reports are built in and useful.
  • It's popular enough that there are numerous integration options with other platforms.
  • No invoicing, late fees - despite years and years and thousands of clients requesting it, Xero has decided not to develop any kind of interest or late fee functionality. Their only solution is to suggest a 3rd party tool that is quite expensive.
  • No bundling/assembly tracking. If you are selling an item or service that requires multiple products or multiple revenue accounts, you're out of luck. Unless you want to manually make adjustments, or pay hundreds of dollars for a 3rd party tool.
  • Xero helped us to save time with tracking what has happened.
Xero is more affordable than other solutions, and being cloud-based it's helpful for granting accountant access.

Every other accounting package in existence has late fees and interest options built in.
Xero is great if you simply want bank reconciliation and tracking. The cloud aspect is great...but if you're looking for feature parity with QB or Simply/Sage, expect to pay a lot for 3rd party extras.

Ultimately, it's a cheap, simple solution that suits us well enough for the moment, but we do have to rely on tools like Freshbooks for basic features.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
4
Cash management
4
Bank reconciliation
9
Expense management
6
Fixed asset management
Not Rated
Multi-currency support
7
Multi-division support
Not Rated
Regulations compliance
Not Rated
Self-service portal
7
Localizations
6
Journals and Reconciliations
7
Configurable Accounting
6
Standardized Processes
7
Inventory tracking
4
Credit card processing
7
Cost of goods sold
7
Dashboards
9
Standard reports
9
Custom reports
8
API for custom integration
8
Plug-ins
7
Role-based user permissions
8