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Get more insight out of sales team's communication
March 14, 2017

Get more insight out of sales team's communication

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Yesware

Our sales team uses Yesware to get more information about the emails they send to potential and current customers. It allows them to see the progress of their work to tell if their emails are effective and whether a person is viewing what they're sharing. This gives them insight into what they can improve upon to communicate better. It also gives us incredible information synced to Salesforce, so we can always keep track of how the sales team is performing.
  • Track email opens/clicks/forwards
  • Analyzes email performance
  • Connects with Salesforce
  • Resources - I know my team isn't using all the different functionalities available to them
  • Faster email response
  • More insight into when prospects are interacting
  • Faster lead conversion
Yesware is awesome for a sales team to track how well they are communicating. I don't find as much use for it personally since I am in marketing and when I want this type of information, I'm using Hubspot for automated emails. However, I use it as a tool to help out my sales team, adding in email templates that they can use for specific follow-up scenarios. To use the templates, it pre-populates any Salesforce fields I need, and the sales team can quickly add specific info they need, saving tons of time.