Overall Satisfaction with Zenefits
We're using Zenefits to manage all our employee information from hiring, time off, payroll, through the process of termination. Zenefits integrates really well with our applicant tracking system too, so that makes for seamless processes of selection and recruiting. Zenefits solves several key issues of information available for our managers and forth the members of our team to connect with one another: contact info, PTO schedules, and approvals.
- Ease of use for employees
- Ease of use and level of customization for managers
- integration of all HR functions under one platform
- A few things about setting up payroll have been a bit glitchy, notably the inability to record a permanent as well as a work mailing address for some employees.
- comprehensive payroll, taxes, and benefits
- Simple hiring and employee documentation
- Great ROI. It replaced a system (no system) which was free but messy and hard to organize. Zenefits has been worth it for our small HR department.
The only direct competitor for Zenefits I looked at was ADP Resource and found that Zenefits was easier to start with and more cost-effective for our needs.
Do you think TriNet HR Platform delivers good value for the price?
Yes
Are you happy with TriNet HR Platform's feature set?
Yes
Did TriNet HR Platform live up to sales and marketing promises?
Yes
Did implementation of TriNet HR Platform go as expected?
Yes
Would you buy TriNet HR Platform again?
Yes
TriNet HR Platform Feature Ratings
Using Zenefits
55 - All employees: management, finance, and end users.
1 - It's real easy to help my team use Zenefits. No special skills required.
- Time and Attendence tracking is simple and also robust
- Payroll is even easier than others I've tried.
Evaluating Zenefits and Competitors
- Price
- Product Features
- Product Usability
- Third-party Reviews
The fact that it was free to start was the biggest factor that made it easy get to work with the platform and find out how well it worked for our team. And the non profit rate made it easy for us to continue with Zenefits as we grew and needed to unlock more features.
I might think about starting with Zenefits' payroll and time and attendance, which didn't exist when we started with Zenefits a few years ago.
Zenefits Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No
Standard support has enough options and they're committed to helping