Item: Webroot Advanced Email Encryption powered by Zix
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use three zix products. One is for data loss prevention. We have a filter set up that scans outbound emails for potentially sensitive information. The second product that we use is for encrypted email. The final product that we use is ZixOne to provide encrypted access to email via mobile devices. All products are used by our entire organization.

Pros and Cons

Zix DLP does a great job of identifying the potential loss of customer information.
ZixOne allows a secure method while still servicing a bring your own device scenario.
Zix customer support has always been fast and provided excellent solutions to any problems I've had.

Documentation could be better.
Self help support needs improvement

Return on Investment

Peace of mind
Audit compliance

Alternatives Considered

Effectiveness and satisfying compliance.

Likelihood to Recommend

Working in the banking industry, the importance of being sure you're securely transmitting customer information is key. With the suite of zix products that we utilize, we are able to provide secure solutions both internally and to our customers. I'm not sure how useful zix would be for a much smaller organization.

Usability

Very effective, sometimes difficult to setup products

Zix Review

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)